Securing Telecom Company from Ransomware with Acronis Backup & EDR

Securing Telecom Company from Ransomware with Acronis Backup & EDR

Sept 27, 2024

---

Executive Summary

A telecom company in the UAE faced a ransomware attack that led to server crashes, risking critical business operations. With the help of Acronis Backup and DataguardNXT’s expertise, they successfully recovered their data and implemented enhanced security features to prevent future incidents.

Client Overview

The client is a major telecom provider in the UAE, responsible for maintaining a complex IT infrastructure. With thousands of customers relying on their services, data availability and security are paramount to their operations.

Challenges

The telecom company experienced a ransomware attack, causing multiple servers to crash and leaving essential customer data inaccessible. The attack created a significant threat to their business continuity and reputation. Without a rapid recovery solution, their business operations and customer trust would have been severely impacted.

Solution

Fortunately, the client had already implemented Acronis Backup Solution to protect their critical data. DataguardNXT stepped in to support the recovery efforts using Acronis' capabilities.

1.Data Recovery:

The first step was to leverage the existing Acronis Cloud Backup to restore the affected servers. DataguardNXT used the backup files stored in Acronis' secure cloud to recover the crashed machines, minimizing downtime.

2.Enhanced Protection:

After recovery, DataguardNXT enabled Acronis Anti-Malware + EDR (Extended Detection and Response) features to secure the recovered machines from future attacks. The advanced EDR technology provided robust protection by detecting and responding to potential threats in real-time.

3.New Backup Strategy:

To further safeguard the telecom company’s data, DataguardNXT configured a new, optimized backup job tailored to their specific needs, ensuring both frequent backups and secure storage in Acronis Cloud.

Results & Benefits

• Fast Recovery: Using the Acronis Backup, the company restored its critical servers within a few hours, reducing downtime and avoiding further financial losses.
• Proactive Threat Protection: With Acronis Anti-Malware + EDR now in place, the company benefits from advanced threat detection and prevention, ensuring no further ransomware attacks compromise their system.
• Business Continuity: The swift recovery and enhanced protection helped the telecom company maintain business continuity, ensuring minimal disruption to their services.
• Increased Confidence: The implementation of enhanced backup strategies and robust security features has given the company confidence in its ability to recover and defend against future threats.

Conclusion

The proactive use of Acronis Backup and the added protection of Anti-Malware + EDR ensured that the telecom company in the UAE successfully navigated a ransomware attack. Thanks to DataguardNXT’s timely intervention and comprehensive solution deployment, the client now operates with improved security and data resilience, safeguarding their infrastructure against future cyber threats.