Retail Cybersecurity Starts with 24/7 SOC Monitoring!
Dec 18, 2024
Background
A global retail company, operating both physical and online stores, faced increasing cyber
threats targeting customer data, payment systems, and supply chain processes. While
cybersecurity was a priority, the company operated on a tight budget and needed an affordable
yet effective solution. Maintaining customer trust and adhering to regulations were key business
goals.
Challenge
The retail company struggled with fragmented security systems and limited visibility into cyber
threats across their diverse IT environment. The key concerns were:
- Protecting Customer Data: Safeguarding sensitive customer information like payment
details and personal data.
- Detecting and Responding to Threats: Real-time threat detection was challenging due
to unintegrated security tools.
- Ensuring Compliance: Adhering to data privacy regulations such as GDPR and PCI DSS
without exceeding budgetary limits.
- Maintaining Affordability: Finding a cost-effective SOC solution suitable for a
medium-sized retail company.
Key Challenges
- Data Breaches: The company faced potential breaches that could expose sensitive
customer information.
- Fragmented Security Infrastructure: Disjointed systems delayed threat detection and
response.
- Limited Budget: Investing in a high-end SOC was financially unfeasible for a
medium-sized business.
- Compliance Pressure: Maintaining compliance with PCI DSS, GDPR, and local standards
without incurring significant costs.
Solution: Budget-Friendly SOC by DataguardNXT
The retail company partnered with SOC by DataguardNXT , a budget-friendly Security Operations
Center service tailored for small and medium-sized businesses. The following measures were
implemented:
- Affordable SOC-as-a-Service (SOCaaS): The company leveraged DataguardNXT’s
cost-effective SOC services, designed for businesses with smaller budgets, without
compromising on essential features.
- Real-Time Monitoring and Alerting: A 24/7 monitoring system was established to
detect and respond to threats across their IT environment, including POS systems, customer
databases, and e-commerce platforms.
- Threat Intelligence Integration: Cost-effective threat intelligence feeds provided
early warnings of potential attacks.
- Lightweight SIEM Solution: Implemented a streamlined SIEM system that fit within
their budget while offering centralized monitoring and event analysis.
- Automated Incident Response: Introduced automated playbooks to reduce the cost of
manual intervention and improve response times.
- Compliance Support: DataguardNXT’s SOC ensured that the company achieved PCI DSS
and GDPR compliance efficiently and without excessive expenditure.
Results
The implementation of a budget-friendly SOC by DataguardNXT delivered outstanding results:
- Early Threat Detection: Proactive threat intelligence and real-time monitoring
reduced threat detection time by 65%.
- Cost Savings: The company secured robust SOC capabilities at 40% lower costs
compared to traditional solutions.
- Faster Incident Response: Automated incident response reduced response times by
50%, minimizing operational disruptions.
- Regulatory Compliance: Successfully achieved and maintained compliance with PCI DSS
and GDPR without incurring hefty penalties.
- Customer Trust Enhanced: Demonstrated robust data protection, strengthening
customer confidence and brand reputation.
Lessons Learned
- Affordable Solutions Exist: SOC services tailored for small and medium-sized
businesses can provide robust security without breaking the bank.
- Leverage Threat Intelligence: Even cost-effective threat intelligence can
significantly improve security defenses.
- Efficiency Through Automation: Automating response processes reduces costs and
enhances incident handling.
- Customer Trust is Priceless: Transparent communication about budget-friendly
security measures reinforces customer loyalty.
By partnering with SOC by DataguardNXT , the retail company achieved enterprise-level security on
a small business budget. Whether you’re a growing business or a large enterprise, our SOC
services are designed to fit your needs and budget.
Ready to secure your retail business without exceeding your budget? Contact us to learn how our
affordable SOC services can protect your operations today!