The Rainbow™ Telephony connector by Alcatel-Lucent Enterprise for Microsoft Teams

Alcatel-Lucent Enterprise’s Rainbow Telephony™

Alcatel-Lucent Enterprise’s Rainbow Telephony™ connector integrates with your existing Microsoft Teams and collaboration features to add a perfectly optimized, enriching business phone experience.

Purchasing and deploying new solutions can be expensive, time-consuming, and often crippling for businesses that need to scale quickly and adapt to changes on the fly. Users must become familiar with new technologies, user interfaces, which can extend deployment time and impact day-to-day operations and operating costs. As a result, companies who have subscribed to Rainbow Telephony can continue to benefit from previous investments without making any concessions in terms of user experience.

With the Rainbow by ALE telephony connector for Microsoft Teams users benefit from:

• Control your office phone and go mobile with your laptop or smartphone; select the receive or send call profile that suits you best in a given situation.
• ALE Enterprise Telephony including multiple call, hold/return, three-way conference, transfer, speed dial, call forwarding (immediate, conditional**...), call group entry/exit, manager/assistant and many other functions inherited from your existing business telephony...
• Detailed call history: outgoing calls, incoming calls, missed calls with notifications.
• Two-way presence synchronization with Teams calls: no more inappropriate phone calls during a Teams conference*, also notify your colleagues in MS Teams when you’re on the phone.
• Directory integration: search your ALE** or Rainbow PBX directory (users, companies, individuals).
• Voicemail access: voicemail notifications, remote access or visual voicemail**
• Single sign-on (SSO), when using Microsoft Azure.