RETAIL JEWELLERY CHAIN
Transforming a global jewellery retail chain with a digital makeover, our team orchestrated seamless digital enablement across multiple countries, optimizing operations and enhancing customer experiences across their 5+ stores in each location
BUSINESS PROBLEMS
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Omnichannel Integration.
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Low Online Credibility & Presence.
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Authentication & Security.
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Low Customer Engagement & Relationship Management.
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Enhancing Customer Experience
BUSINESS SOLUTIONS
Low Customer Engagement & Relationship Management.
Introduced a Monthly Investment Plan (MIP) For Better Customer Engagement.
Investment customer mobile application.
Dashboard for total system health.
Agent based investment method through collection App.
Low Online Credibility & Presence.
Activated an online shopping portal with seamless user experience
Special care for the user experience.
Web portal & mobile app checkout.
Efficient delivery tracking.
Low Online Credibility & Presence.
Implemented & RFID.
RFID Tags for Authentication & Security.
Blockchain for Tracking and Traceability.
Displays to access product details, pricing & availability.
Omnichannel Integration
Unified Physical Stores & Online Platforms
Merged inventory and accounts.
Created interactive digital display apps.
Installed digital displays.
Enhancing Customer Experience.
Integrated AR & Interactive Digital Displays For Immersive & Personalised Interactions.
Virtual try-on function in online portal.
Created interactive digital display apps.
Installed digital displays.
Results
Digitally Enabled
Increased Sales by
0%
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Operational Efficiency Improved by
0%
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